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Dear Valued Customer & Family

Thank you for allowing Guardian Angels Elim Home Care and Hospice to provide care for you or your loved one. We are honored to be able to serve you during this difficult time.

Guardian Angels Elim Home Care and Hospice has been providing services in the community for the past 29 years. We are experts in infection control and the use of protective equipment for keeping both our employees and patients safe. Our expertise includes completing hand hygiene, using gloves, facemasks, gowns, face shields appropriately, and sanitizing all equipment between visits.

During this unexpected and unprecedented time Guardian Angels Elim Home Care and Hospice is closely following the Centers for Disease Control and Minnesota Department of Health guidance for health care workers and taking extra precautions including:

All employees are taking their temperature in the morning before going to work. If temperature is over 100 the employee is to remain at home and work with their supervisor to determine if work is allowed.

All patients or their caregivers are being called and screened over the phone before a visit is being made.

At the start of the visit in the home, patients are having their temperature taken before proceeding with the visit. If a temperature is over 100, the visit will be paused and determined to be necessary or not by calling the clinical team for direction.

As of 4/1/2020, all field staff will be wearing a facemask with face shield during all visits. This is to decrease the risk of exposure for both employees and patients.

Fabric masks are also available for patients and/or caregivers to wear as source control, please ask your nurse case manager if you would like a fabric mask.

Please be confident that Guardian Angels Elim Home Care and Hospice is working hard to keep you and/or your loved one safe as well as keeping our staff safe, so we can serve you.

All of us at Guardian Angels Elim Home Care and Hospice are thinking of you, praying for you- your physical, mental, and emotional health. I pray that you and your loved ones stay well and stay hopeful.

Sincerely,

Andrea Jung, President and CEO

763-452-4138

ajung@gaehc.org

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